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System Settings

The System Settings tab provides functions that enable you to view and modify existing system information, including hardware information and the current system date and time. The System Settings window is shown below.

Figure 21 - System Settings Window

To View Current System Settings

1. Click the System Configuration icon.

2. Click the System Settings tab.

The fields on the tab are as follows:

 Field

 Purpose
 Software Version The call control software for the NBX 100.
 Back Plane Serial # Identifies the code on the circuit board within the NBX 100 chassis that holds the Netword Call Processor card.
 Host Name This is an IP setting. It is a name you can give to the NBX 100 so you do not have to specify the IP addess when accessing NetSet through a browser. A host name works only if you add the name to your Name resolution system. If you do not use a name resolution system, you must specify the IP address in your browser.
 IP Address The IP address of the NBX 100.
 Default Gateway The IP address of the destination host for any IP packet not addressed to a host on the local subnet.
 Subnet Mask An IP setting that identifies the network and host portions of an IP address on your network.
 Network Protocol  The transport mechanism for voice packets.
Ethernet only: All communications are at the Ethernet frame layer.
Standard IP: IP communications are used for traffic between NBX addresses. Note: Every device needs an IP address.
IP-on-the-fly: An implementation of IP communications in which devices on the same subnet as the call processor communicate using Ethernet frames; they receive IP configuration settings only when necessary, to communicate with an IP device on some other subnet.
Note: IP communications are optional features of the NBX 100 which requi
 MOH MAC Address The hardware address of the Music-on-Hold device, if any.
 Date and Time The current system date and time. To modify, click the Date and Time button.


Modify System-wide Settings
You use the Modify System-wide Settings button to:

  • modify settings for system hardware
  • enable Auto Discover
  • enable system-wide features such as Silence Suppression, Music On Hold, Virtual LAN Enabled, Music on Transfer, and Handsfree on Transfer
  • Auto add phones to Call Pickup Group 0

To Modify System Settings

1. Click the System Configuration icon.

2. Click the System Settings tab.

3. Click the System-wide button. The System Settings appears.

Make the desired changes. Refer to the table below.

 Field

 Purpose
 Host Name An IP setting for the NBX 100.
Note: A Host name functions only if you add the name to your name resolution system. If you do not do this, then you must enter the IP address in your browser when you want to access NetSet.
 IP Address The IP address of the NBX 100.
 Default Gateway The IP address of the destination host for any IP packet not addressed to a host on the local subnet.
 Subnet Mask An IP setting that identifies the network and host portions of an IP address on your network.
 Network Protocol The transport mechanism for voice packets.
Ethernet only: All communications are at the Ethernet frame layer.
Standard IP: IP communications are used for traffic between NBX addresses. Note: Every device needs an IP address.
IP-on-the-fly: An implementation of IP communications in which devices on the same subnet as the call processor communicate using Ethernet frames; they receive IP configuration settings only when necessary, to communicate with an IP device on some other subnet.
Note: IP communications are optional features of the NBX 100 which require separate licensing.
 Extensions start at The starting extension number used by Auto Discover Telephones.
You may select any unused phone number extension from 100 to 499.
 External Prefix The prefix required for an outside line.
 Caller ID wait timer Amount of time to wait for receiving Caller ID information.
 System-wide Silence Suppression  Reduces the number of packets transmitted during a conversation.

 Auto Discover Telephones

Auto Discover Line Cards

Auto Discover T1 Devices

Auto Discover Adjuncts

Enables Auto Discover for various system devices.
Note: It is recommended that you leave these settings disabled so that you can control how and when new devices are added
Auto add phones to Call Pickup group 0 When selected, this adds phones to the default Call Pickup Group 0 when phones are added to the system.
Music On Hold Enables Ethernet multicasts for Music On Hold (MOH).
MOH Audio should be enabled only if you have a MOH device connected to the system.
 Virtual LAN Enabled Adds a Priority 6 Virtual LAN identifier to each Ethernet frame.
 Music on Transfer Enables MOH audio for Call Transfer; requires MOH installed and enabled.
 Handsfree on Transfer Enable to allow handsfree transfers.

Click the Apply button. The new settings take effect.

Modify System Date and Time
You can modify the system date and time as necessary. You use the Date and Time button on the System Settings tab to set or correct the date and time information used by the NBX 100 system. The date and time:

  • appear on an idle NBX 100's phone display
  • affect Business Hours behavior
  • affect Time-Dependent Prompts in the Automated Attendant

To Set the System Date and Time

1. Click the System Configuration icon.

2. Click the System Settings tab.

3. Click the System Date and Time button. The System Date and Time window appears.

4. Make changes as necessary.

5.Click the OK button. The new date and time take effect.

Modify Timers
You use Modify Timers to set or modify timeout periods for various NBX 100 features.
To Modify Timers

1. Click the System Configuration icon.

2. Click the System Settings tab.

3. Click the Timers button. The Timers window appears.

4. Make changes as necessary.

5. Click the OK button. The new timer settings take effect. The Timers window closes.

System Timers

 Field

 Purpose
 Forward Voice Mail On Timeout When a phone's FWD VMAIL button is enabled, sets the duration of ringing before a call is forwarded to voice mail.
 Forward Voice Mail Off Timeout When a phone's FWD VMAIL button is disabled, sets the duration of ringing before a call is forwarded to voice mail.
 Line Port Hold Timeout For a call originating on an outside line, the length of time that the call remains on hold before it rings at the extension that parked the call.
 Call Park Timeout The length of time that a call can be parked before it rings at the extension that parked the call.
 Conference Timeout The length of time that a ringing call continues to ring before it call rings at the extension that transferred the call.
 Transfer Timeout The length of time that a transferred call attempts the transfer before it rings at the extension that transferred the call.

Ringing Patterns
You can configure different ringing patterns to distinguish between internal and external calls. You use the Ringing Patterns button on the System Settings tab to establish ringing patterns. Can choose one, two, or three rings for internal and external calls to distinguish between internal and external calls.

NOTE: Ringing Patterns should not be confused with Ringer Tones.

To Set Ringing Patterns

1. Click the System Configuration icon.

2. Click the System Settings tab.

3. Click the Ringing Patterns button. The Ringing Patterns window appears.

4. Make ringing pattern selections for internal and external calls.

5.Click the OK button. The new ringing patterns take effect. The Ringing Patterns window closes.

Multicast Addresses
The NBX 100 utilizes IP Multicast addressing to distribute information for certain system features, including Mapped Line Appearances, Music on Hold, Internal and External Page, and Conference Calls. These features are available on Layer 2 and Layer 3 IP devices. The IP implementation utilizes IGMP to transmit and distribute the necessary data and audio.
The NBX 100 IGMP (Internet Gateway Multicasting Protocol) is an implementation of Administratively Scoped IP Multicast that utilizes 3 scopes of administration: Local Scope, Organizational Local Scope, and Global Scope. Local Scope is limited by local routers: 239.255.0.0/16; Organizational Local Scope is limited by boundary routers: 239.192.0.0/14; Global Scope: 224.2.0.0 - 224.2.127.253.

IGMP may not be available in all systems or network topologies. All of the routers between the various components must support IGMP and the necessary router protocols to establish a path for the IP Multicast packets.

Note that each event that occurs in an IGMP setup, such as taking a phone off hook, causes a packet of 200 to 300 Kb to be sent.

The default settings for the IP Multicast addresses should work in most network environments. Users who need to modify the addresses can do so using the Multicast Addresses button in the System Settings window to change IGMP addresses when using Standard IP or IP-on-the-fly network protocols. Certain addresses are reserved.

When you select the Multicast Addresses button in the System Settings window the Multicast Address List window shown below appears.

Figure 22- Multicast Address List

There are two methods for selecting multicast addresses: Change IP, which lets you select a starting address for all entries, or Change Bins, which lets you change a single entry by selecting from a list of available bins.

Changing IP Multicast Addresses
Changing IP multicast addresses is a quick way to confine the NBX multicast addresses to a smaller range, thereby avoiding conflicts with other equipment.

1. Click the System Configuration icon.

2. Click the System Settings tab.

3. Click the Addresses button. The IP Addresses window appears.

4. Make the desired change to the IP Starting address. The NBX 100 selects a set of addresses starting at or near the address specified.

5. Click OK.

6. You are prompted to continue with the change. Click Yes to continue. The system automatically assigns IP multicast addresses and hash bins based on the starting address.

7. Reboot the system to make the changes take effect.

Changing Bins
Changing IP bins is useful for changing a single address that may be in conflict with another system device.

1. Click the System Configuration icon.

2. Click the System Settings tab.

3. Select an item from the address list and then click the Change Bins button. The Change Multicast Bin window appears.

4. Select a bin number from the list of Available Bins.

5. Click OK.

6. You are prompted to continue with the change. Click Yes to continue.

7. Reboot the system to make the changes take effect.

Upgrading from Earlier Releases to NBX 100 Release 2.0
After an upgrade from an earlier release of the NBX 100 to Release 2.0, you must enter a new starting IP multicast address enable the system to regenerate the multicast addresses.
See Multicast Addresses for instructions on changing the IP starting address. After assigning a new starting IP address, the NBX100 assigns IP and MAC addresses for various multicast channels.


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